Privacy Policy Statement

Ulli Travel d.o.o. respects your privacy and bases its website on technologies that provide a better and more secure online experience.

This Privacy Policy Statement relates to the collection and processing of your personal data and the use of cookies on the Agency's website (hereinafter: the website). By using this website, you consent to the collection and processing of data as described in this statement and to the storage and access of cookies on your device.

Collection and Processing of Personal Data

In order to maintain the functionality of the website and provide services requested by users, the Agency may collect and use personal data from users. Depending on the purpose, the Agency may collect your personal data such as: name, email address, home or business address, phone number, etc. By entering your personal data in the designated fields, you consent to the use of the provided data for the purpose for which it was given. The Agency collects data about your computer, which may include your IP address, browser type, access time, and website addresses. The Agency collects data about members outside of this website, based on questionnaire forms with the consent of the member and for the purposes stated in those forms. The data collected, as well as the data obtained through providing services to clients and conducting business with individual clients, is processed by the Agency for the purpose for which it was provided, to use the website and provide desired services, and to provide you with information you can use. The Agency may use the mentioned data to provide you with more efficient customer service, facilitate website usage by eliminating the need to re-enter the same data, or to tailor the website to your personal preferences and interests. The Agency does not sell, rent, or lend the user list of its website to third parties. With the obligation of confidentiality, the Agency may share data with trusted partners for specific purposes: statistical analysis, enabling customer support, or similar needs. Any third party is prohibited from further processing your personal data.

The Agency also informs you that you have the right to access all personal data provided, as well as the right to correct it, withdraw previously given consent, partially or fully, and the right to object to the processing of personal data for the purpose of providing information about products or services.

Security of Your Personal Data

The Agency's website protects your personal data from unauthorized access, use, or disclosure. Data on computer servers are stored in a controlled, secure environment, protected from unauthorized access, use, or disclosure.

Application of Cookies

The Agency's website uses cookies – text files placed on the user's computer by the web server they are using.

Cookies are created when a browser on the user's device loads a visited website, which then sends data to the browser and creates a text file (cookie). The browser retrieves and sends the file back to the web server upon the user's return to the website. Cookies are used to enable all features of the website and improve the user experience. Cookies can be temporary (stored only during the visit to the website) or persistent (remaining stored on the user's computer even after the visit). Third-party cookies are used to obtain statistical data on the traffic and usage of our website. The data collected includes the user's IP address, browser data, language, operating system, and other standard data collected and analyzed exclusively in an anonymous and aggregated form, unless the data is related to a user who is also a member, in which case the Agency may identify the user. The Agency's website does not contain cookies that enable the execution of programs or the installation of viruses on your computer. The Agency’s website uses Google Analytics for statistics, and you can find the third-party cookie policy on Google Analytics. We may occasionally collect information about how users use our website using other tools similar to Google Analytics.

Preventing Cookies

If you do not agree with their use, you can easily delete (or prevent) cookies on your computer or mobile device through the browser settings you use.

For more information about managing cookies, visit the pages of the browser you use or go to www.allaboutcookies.org. Since the purpose of cookies is to improve and enable the use of our website and its processes, please note that preventing or deleting cookies may disable the functionality of certain features or cause them to work differently in your browser.

Terms and Changes

The terms of this Privacy Policy govern the use of cookies and all data collected during the application of the Statement, except for third-party cookies. The Agency reserves the right to modify this Statement and the cookie policy at any time in order to convey new important information so that you are informed about the ways the Agency protects your data on its website. Therefore, we recommend checking for updates on this page periodically.

Contact Information

The Agency is happy to receive your comments and suggestions regarding this Statement, as well as any other feedback. You can contact us at: [email protected]